Website Disclaimer

Whilst every care has been taken in the compilation of the content for this this web site some errors may have occurred. The statements contained on this site are believed to be correct at the time of publishing

However, the web site owner shall not be liable for any loss, damage or inconvenience arising from inaccuracies.

Also we can not control the content or take responsibilities for pages maintained by external providers/organisations that can be accessed through our site.

Any external products and services listed do not necessarily carry the endorsement of the the web site owner or imply a recommendation.

If you are aware that any of the information here contains mistakes or needs updating, please contact us.

E&OE

Privacy Policy

Big Lukes Buffet Restaurant is committed to respecting and protecting the privacy of visitors to our websites as well as the privacy of our actual customers.

For visitors, we've structured our websites so that, in general, you can visit us on the web without identifying yourself or revealing any personal information.

For customers, once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Big Lukes Buffet Restaurant.

Visitors To Our Website

What information do we collect?

When you visit our website, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our website and the pages from within our website that you visit.

We may at times also use cookies, which are small pieces of information that a website can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual.

How do we use this information?

The basic user information collected is used to help us analyse web traffic and to improve the content of our website. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.

We may from time to time disclose to third parties aggregate information on our website's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our website(s) and/or other websites.

Note that our site provides links to products and services offered by other companies; the company's website that you link to will be able to determine that you linked from our website.

Big Lukes Buffet Restaurant Customers

What information do we collect?

When you sign up for Big Lukes Buffet Restaurant's services, you provide us with both contact and payment information. Contact information typically includes your name, address and phone number. Payment information typically includes your credit card number.

While you are an Big Lukes Buffet Restaurant customer, we manage information with regard to your account status, choice of services and customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us with to establish our service for you. We use payment information for payment processing purposes only. We create and maintain other information such as customer account status, choice of services and customer logs in the normal course of providing a service.

Big Lukes Buffet Restaurant may share customer information with selected partners/third parties, for example, to provide you with information about products that might be of interest to you or to enable you to take advantage of special partner programs. Big Lukes Buffet Restaurant may also use customer information to provide customers with system information or information about new or upgraded products.

We will not otherwise disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with or bring legal action against someone who may be causing harm or interfering with the rights or property of Big Lukes Buffet Restaurant, our customers, or others, or where Big Lukes Buffet Restaurant has good belief that the law requires such disclosure.

Neither will Big Lukes Buffet Restaurant, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Big Lukes Buffet Restaurant stores or transmits for its customers. The circumstances under which Big Lukes Buffet Restaurant will disclose such electronic customer communications are when: 1. It is necessary in order to provide service to the customer; 2. It is necessary to protect the legitimate interests of Big Lukes Buffet Restaurant and its customers; 3. It is required to cooperate with interception orders, warrants or other legal processes that Big Lukes Buffet Restaurant determines in its sole discretion to be valid and enforceable; and 4. It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Big Lukes Buffet Restaurant and appear to appertain to the commission of a crime. Big Lukes Buffet Restaurant disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Big Lukes Buffet Restaurant will, however, review, delete or block access to communications that may harm Big Lukes Buffet Restaurant, its customers or third parties. The grounds on which Big Lukes Buffet Restaurant may take such action include, but are not limited to, actual or potential violations of Big Lukes Buffet Restaurant's Terms of Use.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Big Lukes Buffet Restaurant by sending a request to info@biglukes.com. In this request, customers must identify their domain name and contact information.

Please note, however, that Big Lukes Buffet Restaurant reserves the right to send bulletins and other important information regarding our services at our discretion.

Big Lukes Buffet Restaurant reserve the right to add, delete or modify any provision of its Terms of Business, Terms of Use or Privacy Policy at any time.

Find Us

Opening Hours:
7 Days a Week
11.30am Until after shops close

Big Lukes Buffet Restaurant
Russell Way (Blue quadrant)
MetroCentre
Gateshead
Tyne & Wear
Telephone: 0191 460 7000

Big Lukes Buffet Restaurant
The Qube (next to cinema)
MetroCentre
Gateshead
Tyne & Wear
Telephone: 0191 460 7171